Ridiculously stressful - Anonymous employee Gap Employee Review

1.0
Mar 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They don't discriminate on age in regards to pay - all employees are paid the same minimum pay regardless if you are under 18 or over 25 years

Cons

- changing promotions pretty much every day - there's no communication from head office to stores in regards to marketing or store windows, ive had to change marketing around in the store 3 times in a day due to head office continuously changing their minds - managers expect employees to have no life besides gap; dont you dare turn down a shift because you are busy, youll never get offered shifts ever again and will be penalised for it - visual merchandising is SO stressful, so much extra pressure than a sales associate with no extra pay. You have to stay (sometimes unpaid) every week in order to get your jobs finished. You cannot just leave when your scheduled shift is over, you must stay until tasks are completed, due to no staff this makes it very hard to complete tasks quickly - never enough staff. District managers are always on the managers backs to cut hours continuously, leaving the staff stretched very thin and expected to do the job of 3 employees at one time - managers just SIT OUT THE BACK all day "checking emails" and then moan when important tasks aren't completed - Gap made it very difficult for me when I left, their noses were put out of joint when I left so they did not pay me for a weeks work, it took me 6 weeks to fight with continuous emails to HR and phone calls to managers to finally get paid what was rightfully owed to me

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5.0
Mar 19, 2026
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Pros

I worked on a great team.

Cons

Quickly outgrew the retail life.

1.0
May 30, 2026
Recommend
CEO approval
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Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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