-Hours were rare and unpredictable. On a good week, I would get about 25 hours. On a bad week, I would get 4. There was definite favoritism on who got what hours. Admittedly, I was favored and got about 20 hours on average. But like I said, it could never be depended on.
-They tend to overhire. So you'll have 20 workers and each of them will have anywhere from 4-12 hours a week on average. This is to promote your ability to work harder and get more hours (I guess).
-Upon starting, they paid slightly above minimum. However, after 1 year of service with them, and high performance marks on my review, I was offered an 18 cent raise. Management tried to tell me that this was a "spectacular" raise. Seriously? And then shortly after my review, minimum wage went up and was more than what I was earning with my new raise. They didn't adjust it, which meant that new hires were earning more than I was.
-Lateral moves in the company are easy, such as transferring to a different store. Moving upwards is almost impossible, as there aren't many positions that open up and when they do, they tend to outside hire.
-Be prepared to be all about getting Gap card applications!! It's all about Gap cards, Gap cards, and more Gap cards! And if you're working a fitting room and not the register, it's super hard to claim credit for you "selling" the Gap card to a customer. Also, hours are often based on how many credit applications you run. I guarantee, you'll end up getting one yourself, just to make your goal on a slow day.