Gap reviews

3.7

70% would recommend to a friend

(10,060 total reviews)
avatar

Mark Breitbard

72% approve of CEO

57% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jun 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice managers, lenient with your schedule/ time off requests, laid back environment, your job duties are known and you're never just standing around if you're doing your job. Lots of community outreach.

Cons

Lots of pressure to sign people up for credit cards, hours fluctuate, dress code is somewhat strict no labels (not even GAP, at least 3 layers on top, jeans have to be gap, no short skirts or shorts, no tennis shoes unless they're name brand, sandals have to have back straps. Markdowns and promos are difficult if you're stuck without an LRT.

3.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

-Fantastic, well made clothing and accessories -50% discount off full-priced merchandise -Got to try on clothes at work when it was slow to see how items fit and better sell them -Great advertising draws people in -Company that you can say you're proud to work for -Opportunities to work at other locations or transition to Old Navy or Banana Republic -Very low stress job in comparison to other places I have worked. It's easy to fold clothes, smile at customers, exchange a different size for a customer in the fitting room, ring purchases up, and pull out a marking gun and start tagging some markdowns.

Cons

-Hours were rare and unpredictable. On a good week, I would get about 25 hours. On a bad week, I would get 4. There was definite favoritism on who got what hours. Admittedly, I was favored and got about 20 hours on average. But like I said, it could never be depended on. -They tend to overhire. So you'll have 20 workers and each of them will have anywhere from 4-12 hours a week on average. This is to promote your ability to work harder and get more hours (I guess). -Upon starting, they paid slightly above minimum. However, after 1 year of service with them, and high performance marks on my review, I was offered an 18 cent raise. Management tried to tell me that this was a "spectacular" raise. Seriously? And then shortly after my review, minimum wage went up and was more than what I was earning with my new raise. They didn't adjust it, which meant that new hires were earning more than I was. -Lateral moves in the company are easy, such as transferring to a different store. Moving upwards is almost impossible, as there aren't many positions that open up and when they do, they tend to outside hire. -Be prepared to be all about getting Gap card applications!! It's all about Gap cards, Gap cards, and more Gap cards! And if you're working a fitting room and not the register, it's super hard to claim credit for you "selling" the Gap card to a customer. Also, hours are often based on how many credit applications you run. I guarantee, you'll end up getting one yourself, just to make your goal on a slow day.

2.0
Oct 5, 2010
Recommend
CEO approval
Business Outlook

Pros

* Fun culture * Products are accessbile - just go to the mall * Lots of vacation - 4 weeks to start (although now there is required PTO during the year) * Good work life balance in some areas * Big company, so lots of jobs posted at HQ * Good healthcare benefits * Casual atomosphere * Bonuses even in bad years

Cons

* No money for training, conferences, etc. * New hires making much more than loyal employees * Sometimes required to take PTO to help make numbers * No longer the home of the brightest and the best * Not results oriented, little accountability

Viewing 28 - 30 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.