Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
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Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

It's rare to find a brand that has so much brand recognition and heritage in American fashion. The employee discount is also great. Since Gap owns a tons of stores, there are tons of opportunities and challenges the company faces which makes for an exciting job. If you are interested in fashion and want to be in San Francisco, this is a great place to start.

Cons

Given poor performance for an extended period of time, morale is low and turnover is high, which means less retention of knowledge and inexperienced employees. The organization is very functional siloed, so different functional teams working in the same brand do not communicate or coordinate enough. There is also poor portfolio management, as all three brands have some overlap.

2.0
Aug 14, 2008
Recommend
CEO approval
Business Outlook

Pros

At Gap headquarters there are some incredibly smart people. The company is turning around; and the company tries hard to donate to charity, encourage volunteerism, and provide employee learning and development opportunities.

Cons

Very hardworking people work very very very long hours and are expected to do the job of 2-3 people, to be indispensible and get a good performance review by management and peers. New employees have no time to ramp up.

1.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about Gap were the benefits. I was amazed how much more it cost me to get basic medical insurance at my next job.

Cons

Incompetent management, corrupt promotions, lack of respect from managers and business partners, no ownership of your area, too heavily weighted toward merchandising, lack of a feeling of community, cliquey, no opportunity for advancement.

Viewing 31 - 33 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.