Is Gallagher a good company to work for as a Resolution Associate II?

Resolution Associate II professionals working at Gallagher have rated their employer with 2.6 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Resolution Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Resolution Associate II interview questions at Gallagher .

Does Gallagher pay Resolution Associate II employees well?

Resolution Associate II professionals rate their compensation and benefits at Gallagher with 2.8 out of 5 stars based on 153 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Resolution Associate II salaries at Gallagher.

How happy are Resolution Associate II professionals working at Gallagher?

30% of Resolution Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Resolution Associate II professionals have also rated Gallagher with a 2.3 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"workers are great people that are always there to lend a helping hand and push you forward." ((in 307 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 219 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 182 reviews)); "flexible and can work from home" ((in 161 reviews)); "Great team and atmosphere." ((in 112 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 273 reviews)); "low pay and hard to get bonus" ((in 237 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 218 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "When your local manager is terrible, it’s difficult to find support or even someone willing to listen at regional and national levels." ((in 80 reviews))

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Gallagher

Gallagher Resolution Associate II reviews

2.6

30% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

44% approve of CEO

21% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.5

Senior management

2.3

Work/Life balance

Resolution Associate II employees have rated Gallagher with 2.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Resolution Associate II professionals have an average working experience there. Gallagher is rated 28% below average by Resolution Associate II professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

153 reviews

2.0

May 17, 2021

Negative Experience

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

The team members were kind and helpful. Supervisors were as supportive as they were allowed to be. The clients were wonderful to work with.

Cons

Terrible work like balance. Some liability branches went through mergers and changes that were truly terrible. A great onboarding experience quickly morphed into a nightmare. Management was out of touch and not open to staff input and experiences. Upper management would be openly rude and condescending to managers and supervisors within earshot of staff cubicles. Behavior was very unprofessional and uncomfortable. The workload and audits were unmanageable with awful explanations and communication.

Gallagher Response

Thank you for sharing this feedback. Gallagher promotes a working environment free of harassing, abusive, disrespectful, disorderly, disruptive or other non-professional conduct that interferes with another’s work performance or that creates an intimidating, offensive, or hostile environment. We want to address your concerns. You can reach out to a divisional or regional Human Resources Manager or Director; the Corporate Human Resources Department; or to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236.

3.0

May 3, 2021

Overworked and under paid

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Good management at my location

Cons

Never full staffed, unpaid overtime is essentially mandatory to get your work done, pay is not great

3.0

Apr 22, 2021

Think twice before taking this role

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, decent vacation/time off, my manager understood the struggles of the position,

Cons

No work/life balance, no sense of team, clients were unmanageable,

Viewing 109 - 111 of 153 Reviews

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Gallagher Resolution Associate II reviews

Ratings by category

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Negative Experience

Overworked and under paid

Think twice before taking this role

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