Negative Experience - Senior Resolution Manager Gallagher Employee Review

2.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The team members were kind and helpful. Supervisors were as supportive as they were allowed to be. The clients were wonderful to work with.

Cons

Terrible work like balance. Some liability branches went through mergers and changes that were truly terrible. A great onboarding experience quickly morphed into a nightmare. Management was out of touch and not open to staff input and experiences. Upper management would be openly rude and condescending to managers and supervisors within earshot of staff cubicles. Behavior was very unprofessional and uncomfortable. The workload and audits were unmanageable with awful explanations and communication.

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Gallagher Response
5y
Thank you for sharing this feedback. Gallagher promotes a working environment free of harassing, abusive, disrespectful, disorderly, disruptive or other non-professional conduct that interferes with another’s work performance or that creates an intimidating, offensive, or hostile environment. We want to address your concerns. You can reach out to a divisional or regional Human Resources Manager or Director; the Corporate Human Resources Department; or to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236.

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5.0
Jun 18, 2026
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Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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