Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2596) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (216) , Assistant Manager (210) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 456 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 449 reviews)); "Meet great employees turned to friends" ((in 111 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 107 reviews)); "flexible schedule, easy job, fast paced" ((in 103 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 908 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 699 reviews)); "managers are rude and careless" ((in 550 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 367 reviews)); "Blatant favoritism." ((in 165 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

Forever 21 reviews

3.2

47% would recommend to a friend

(8,784 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Aug 12, 2013

True meaning of overworked and underpaid...No opportunity for growth unless you kiss a**

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Meeting & making friends w/ different kinds of people Seeing and buying clothes before they're out on the floor Can be family-like or h*ll (depending on store manager) Dress code (pretty much however you want)

Cons

Management (bad starting from the top to bottom) No flexibility if good worker Hours Micro-managed Unnecessary drama (high school) No opportunity for growth (Promotion, Training, Improvement) Work you to death High turnover rate for both employees and management Visuals think they are better than employees Cleaning the store (even bathrooms) Customers-rude & disrespectful Work/life balance-It's retail but ten times worse b/c if others aren't doing their job, you can leave at 2 or 3am Inventory, Overnights, Store visits, Floor set Return policy suck Employee Discount is 10% True slave work, Sweat shop

3.0

Jul 29, 2013

Good Pay, Bad work ethics

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You get payed $10/hr for a retail position

Cons

Management are vicious and don't care about you

2.0

Jul 6, 2013

The turnover is high for a reason.

Co manager

Recommend

CEO approval

Business Outlook

Pros

The store attracted a lot of different customers and most were pleasant to deal with. Not a lot of daily paperwork to deal with. Roles were clearly defined within stores. There was strong communication from corporate. Great quarterly bonuses that were easy to obtain.

Cons

Very poor benefits. Sales associates were treated as disposable. Poor training program for all in store positions. The set up of the store made it very difficult to run garments from the fitting room which led to keeping late hours. The stringent return policy was a double-edged sword, it stayed consistent, but created a lot of dissatisfied customers who would argue it constantly. The owners seemed shady from all the sweat shop allegations, lawsuits for ripping off designers and the corporate team to being made up of family members.

Viewing 265 - 267 of 8,784 Reviews

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Forever 21

Forever 21 reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

True meaning of overworked and underpaid...No opportunity for growth unless you kiss a**

Good Pay, Bad work ethics

The turnover is high for a reason.

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Jobs at Forever 21