Forever 21 reviews

3.2

47% would recommend to a friend

(8,783 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Mar 28, 2015

production coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice people to work with

Cons

if you are not korean, good luck promoting

1.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. If you are lucky and have a good team, you have potential for success but most stores are a hott mess and have no idea what they are doing.

Cons

Everything. This company does not care about its employees once so ever, STAY AWAY! They are trying to model themselves after H&M and Gap and have changed everyone's titles. Basically screwed over everyone and have gotten rid of positions. Ridiculous. Going to lose a lot of people because of it. No room for advancement.

1.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pros are that you get a 10 min. paid break on top of a 30 min. unpaid break, fellow sales associates are for the most part great people. You can make a lot of friends at this place.

Cons

an extreme amount of favoritism, management will take advantage of employees. I've witnessed several times that an employee was made to think they were going to get a promotion and were being "trained", turns out they were just being told this so they would do management type work, usually what the managers didnt feel like doing, for a sales associate pay. There is no communication, between the visual, management, and associate teams so the store is a constant blended mess. The company is extremely cheap, only giving employees a 10% discount and very low pay for working in such a large store. The store in general attracts terrible customers, I went home everyday angry. Ive never had to deal with the same treatment at any other store. The CEO has said he was going to make a visit several times and just never showed up. Also they are open on Easter and Thanksgiving when the rest of the mall is closed. The store manager is terrible, no management practices customer service. The store is basically falling apart.

Viewing 223 - 225 of 8,783 Reviews

Glassdoor has 9,479 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.