Forever 21 reviews

3.2

47% would recommend to a friend

(8,783 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Sep 9, 2015

Forever 21 Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good solid position for someone young and inexperienced to learn about sales. The company environment is very fast paced and they are almost always hiring new sales associates. Job skills required are to be friendly, outgoing, talkative and hardworking.

Cons

Forever 21 sets the bar very high and if your department is underperforming in terms of sales it will hit the employees. It seemed as if management was more concerned about making money than taking care of its employees and fostering a positive work environment. I worked part time as i was attending school also, and they would regularly schedule me on days I had class, even those I had requested those days off.

1.0
Aug 13, 2015

Stock lead

Recommend
CEO approval
Business Outlook

Pros

Some friendly co-workers. Great place to work if you love organizing and fixing things for hours on end. Also great for dealing with unintelligent, difficult customers.

Cons

Wouldn't even give them 1 star for anything. Have been with this company since I graduated high school as my first job and it has been a terrible experience. Bad quality clothing, clothing made in sweatshops, absolutely rude customers, messy shoppers, incompetent management, lazy sales associates, no appreciation for anything you do and no movement up in the company. You wouldn't want to move up anyways because you are overworked and very underpaid. Then when corporate comes to visit they just complain, complain, complain and give you unrealistic goals to finish. I would honestly love to see forever 21 shut down completely.

3.0
Aug 9, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a very fast paced company that runs lean. As a result, you will learn a lot. If you have the right attitude, you can truly advance, build our resume, and become extremely marketable if you decide to leave. The environment can be fun, and you will meet some tremendous people here. Also, $3 lunches are unbeatable.

Cons

Since the company runs lean, you find yourself working the jobs of 2-3 people. Also, a lot of employees are entry level. While this can be fun, it is also tough because turnover will be high (no one stays at their first or second job out of college) and younger employees are sometimes thrown into jobs/advance to positions that they are unqualified for. All of this makes for an inefficient environment that can create more work for you. Pay is also below market, so people tend to jump fast.

Viewing 211 - 213 of 8,783 Reviews

Glassdoor has 9,479 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.