Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2596) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (210) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 458 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 450 reviews)); "Very considerate about responsibilities outside of work (Flexible Schedule)" ((in 110 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 108 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 107 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 907 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 716 reviews)); "managers are rude and careless" ((in 542 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 374 reviews)); "Favoritism is rampant." ((in 157 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

3.2

47% would recommend to a friend

(8,783 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Nov 2, 2015

Manages day to day operations of a 90,000 square feet store.

Store manager

Recommend

CEO approval

Business Outlook

Pros

If your into fast paced, quick decision making, hard work then your at the right place.

Cons

The company should spend time giving thank you to the people in the field. We should take a stand and close on holidays. Forever 21 is a big name, imagine the type of people we could benefit and attract because of the publicity this would give us

1.0

Oct 6, 2015

Best decision was quitting!

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

There were no pros to mention. Co-workers were nice sometimes and that's about it.

Cons

- Terrible discount (10%), employees aren't even supposed to return things. - Favouritism - Some ppl would get suspended/fired while other employees just got a verbal warning for exact same thing - Store hired over 300 employees just to set up the store and stopped scheduling people (so that they would eventually just quit) - Many people were promised full-time (leaving their jobs for f21, only to find out only managers get full-time) - Late shifts, you'll never be off work on time - People's jobs are often threatened ("if you wanna keep working here you better do this") - Crazy overnight shifts that sometimes went from 6pm to 6am

2.0

Oct 4, 2015

The pendulum is always swinging

Trend forecaster

Recommend

CEO approval

Business Outlook

Pros

The people that are hired are carefully screened for personality fit so, chances are you're going to love who you are working with. There's a strong life/work balance in that at 6pm the company turns into a ghost town. You'll wear a million hats and learn a million different things that have nothing to do with why you were hired but will grow you as an employee. Starbucks on site and a $3 lunch buffet.

Cons

It is hard to get a raise or a promotion unless you're a favorite. Compensation is well below the median. Titles don't mean anything. It's a very top/down micro managed environment. Be prepared to not actually make any decisions and hand all decision making over to the company owners. And for some reason managers with awful reputations and 100% annual turnover rates seem to be the most successful. Turnover is very high.

Viewing 208 - 210 of 8,783 Reviews

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Jobs at Forever 21

Obsługa klienta - Język Francuski

Łódź

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Spedytor Międzynarodowy

Łódź

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