Pros
Some friendly co-workers. Great place to work if you love organizing and fixing things for hours on end. Also great for dealing with unintelligent, difficult customers.
Cons
Wouldn't even give them 1 star for anything. Have been with this company since I graduated high school as my first job and it has been a terrible experience. Bad quality clothing, clothing made in sweatshops, absolutely rude customers, messy shoppers, incompetent management, lazy sales associates, no appreciation for anything you do and no movement up in the company. You wouldn't want to move up anyways because you are overworked and very underpaid. Then when corporate comes to visit they just complain, complain, complain and give you unrealistic goals to finish. I would honestly love to see forever 21 shut down completely.