Forever 21 reviews

3.2

47% would recommend to a friend

(8,780 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Little to no supervision ( if that is what you are into) and if you make friends with your co-workers and supervisors there is no getting in trouble when you screw things up. If you liked high school, you'll love Forever 21! It's all about gossip, drama and fitting in to cliques. Oh, also if you like doing double the work for half the pay, this place is for you! Let's not forget about the child labor used in China to produce the vast majority of the clothing- if you think under privileged children in other countries deserve to enslaved to make "cute" and "affordable" clothing you've found the right employer!

Cons

Company was down double digits in 2013 and cut hundreds of jobs, pay and benefits to make up for it. No real growth unless you make friends with your supervisors, only 10% discount, horrible benefits, NO SICK TIME and 75% of the year is in black out, so no taking vacation time either. The pay is horrible for the work load, all the competitors pay more! Manager's can not take off any weekends and the payroll is terrible so expect to do the work of 4 people and get paid less than 1 person should. Promotions and raises are all about brown nosing and NO TATTOOS or piercings allowed- even a nose piercing or gauged ears... Company is SUPER disorganized and the home office is ran by friends and family of the founders- expect to deal with people that either don't clearly speak or understand english but also have no qualifications to work in their assigned departments. This company laid of THOUSANDS of full time people in late 2013 to avoid paying out benefits, the people who could keep their jobs had to stay for less hours, less pay and NO benefits... This company is still considered a "private" company so information about it is hard to find, i have NOTHING to gain by saying these things BUT helping someone to not make the same mistake I did by working at Forever21.

3.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Hires just about anyone. Fun, fashionable atmosphere. Friendly employees. Management works well with your availability schedule if you have other commitments including school.

Cons

Expectations are set very high. Terrible pay. No benefits. Very poor management.

1.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Localition - Oxford Street - in front of Bond Street. Busy area, lovely and globally customers, great Layout and ad nice Commercial Lighting

Cons

No management at all; no HR support; high staff turn over; there are no Healthy & Safety rules. The Company uses the old-fashion speech "we are a big family"when, on the daily basis just don't care about the Training, Respect and Coaching.

Viewing 112 - 114 of 8,780 Reviews

Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.