Forever 21 reviews

3.2

47% would recommend to a friend

(8,780 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I guess it's getting paid for your break , working in a busy environment , make sure you definitely speak up otherwise they will take advantage of you, you get to wear whatever you want which is amazing and they say no named footwear but I still do because it's a long shift,

Cons

Clearly don't care about staff, u have to overwork, staff who can't speak English properly, unisex toilets gross, no staff room facilities, crap pay, constantly folding clothes, senior staff rude, terrible discount , bad working conditions , worst discount ever, no uniform allowance, no permanent lockers for staff, induction very brief, make u do jobs without training , you never leave the store on time even if the floors are recovered, if you work more than 7 hours u get 20min break , u don't get no break after 5 hours which is illegal and it is tiring , very long day , staff are rude aswell thinking they are superior than others, not enough staff cover, main advice don't even apply for this company and never work here because you want to come to work feeling happy I feel depressed , only due to get another job and leave. They also give you certain contracted hours but never give you the hours fully

5.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I absolutely love my job. I was hired originally as a seasonal employee for the 2014 Thanksgiving, Christmas to 2015 New Years Holiday season. I was asked by my manager if I would like to be hired on as a part-time employee. of course I said yes, I LOVE MY JOB! The part that makes it such an amazing experience for me, I feel, is the fact that I have such amazing and caring managers whom I feel relate to me and other fellow employees so well. Also, the values on which the company was built is another plus for me. Most people aren't aware of the John 3:16 scripture on the bottom of every bag. I love it!

Cons

The 10% discount could be a con, doesn't change the fact that I love my place of work.

1.0
Dec 23, 2014

Little to no training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and that's it

Cons

Immature, untrained managers who only care about sales target and provide new employee little to no training. Manager treat employees like busy worker bees, not people. We are thought as disposable production team. The store is completely unorganized filled with over crowded racks. Managers are pushing employees to work faster and faster with no consideration for the employee's well being. Very little pay and even if this is your first job, you can get better training, hours, managers and better experience somewhere else where you are not stressed out so badly! So many people quit after very short time. Super high turnover rate and geez I wonder why?

Viewing 103 - 105 of 8,780 Reviews

Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.