Forever 21 reviews

3.2

47% would recommend to a friend

(8,780 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jun 11, 2015

Buyer

Recommend
CEO approval
Business Outlook

Pros

Learn to adapt quickly. Fast paced. Can be exciting. It's fashion so there are fun moments.

Cons

Difficult to grow if you are not favored by upper management (you can be if you try to please them). Micromanagement from top to bottom. No ability to make even small decisions without upper management's stamp - literally, a stamp. A lot of insecure mid-senior level management.

3.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a growing company, so there are lots of growth opportunities and chances to go to re-fixtures/re-models and NSOs. They sell great product and hold strong merchandising standards/ values.

Cons

They undervalue and underpay all but store-management/corporate level. There is an insanely high turn-around rate. They treat all employees as replaceable. Also, they've recently slashed all "non-essential" positions and combined others, doubling work-load and not pay of many long-time employees. Anyone unwilling to accept these changes were forced to resign. Corporate is too cheap to staff their stores properly, then fault the stores for customer complaints about these issues.

2.0
Apr 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Allowed to use creativity and personal style when merchandising, ability to work with a variety of merchandise, diverse work environment

Cons

Incompetent management, no accountability, disorganization, lack of communication amongst management and Leads, petty drama, gossip amongst colleges and management, sales associates are not trained nor fashionable

Viewing 100 - 102 of 8,780 Reviews

Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.