Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2594) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (210) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 456 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 444 reviews)); "Flexible schedule and simple responsibilities" ((in 113 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 111 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 106 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 900 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 694 reviews)); "Manager was rude and unapproachblr" ((in 560 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 377 reviews)); "Blatant favoritism." ((in 152 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

Compare reviews

3.2

47% would recommend to a friend

(8,780 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Nov 28, 2009

hate it.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-flexible dress code -good music -one of my best friends works there -cute clothes -constant change of scenery -its overall a pretty store

Cons

-favoritism -bad pay -low discount -HORRIBLE training, practically none -messy -no set schedules -managers (2 of them) yell at us like we are 5 -its hard to get along with anyone

2.0

Nov 26, 2009

Do NOT Work Here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You gain a lot of experience here, and there are many different areas in which you can work within a store, including the fitting room, stock, on the sales floor, a cashier, a manager, or a visual merchanidser. I would only take this job as a last resort, and as a stepping stone to a better job in retail.

Cons

There is no employee discount, only 10%. The managers play favoritism, it took me years to achieve the high position I have today, other new sales associates get promoted within weeks of being hired. If you call out, the managers may punish you by slashing your hours. The managers are often unprofessional, disorganized, and incompetent. They are hypocritical and set rules for everyone which they themselves do not follow (For example, no employee holds, but the managers continue to hold things for themselves). They often gossip about other employees as if they are in high school! Plus you should check the company's history, their reputation for stealing other people's designs and refusing to provide factory workers with minimum wage...

3.0

Nov 25, 2009

Had fun while in college, but not a long-term job

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Surrounded by cute clothes, and get to see all the new shipments come in Always something to do Being assistant manager was fun (being an associate wouldn't be much fun)

Cons

30 minute lunch breaks (needs to be 1 hr!) Never enough hours to give to associates/not enough floor coverage Getting out at 12am (2am during holiday season) Dealing with customers... the ones that are rude Ridiculous amounts of go-backs each night

Viewing 8716 - 8718 of 8,780 Reviews

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