Forever 21 reviews

3.2

47% would recommend to a friend

(8,778 total reviews)
avatar

Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

seems stable, secure. seems like a big company

Cons

not stable at all. They laid many people go the past two years. When they let people go, they would first call that person to a meeting, and HR would come collect that person's belongings. And we would never see that person ever again. We are talking about laid off, not firing a person. This way is very cruel. Fear generate within the company for a long period of time. They kept on doing some HR publicity to make things seems more family like, yet, the way they treat staffs are no family. It's truly a company that "say one thing but do another". The system/standard within the company is a mess. They make people taking online courses for management, yet, the upper managements are the ones who fail to know all those being taught. It's so meaningless. That 10% discount, it's quite awful. My friends worked in other closing stores, the least employee discount they get is 30% off. 10% is only good to cover the tax. It's a company with awfully high turnover rate. Yet, they don't try to find out how to make it better for staffs, I am sure they think they are doing just fine.

2.0
Jul 23, 2017

Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

10% discount...? you do work with some very talented and nice people, but 99% of the ppl in there are not.

Cons

stressful and toxic environment no formal training throws things at your face and expect it to be done without formal instructions dysfunctional departments minimum pay but wants maximum results favoritism upper management out of office so frequently, you don't get things done that requires their approval which causes a delay in work and ultimately affects your performance and then ALL BECAME YOUR FAULT if you leave at 6:30 (which is about 1 hr OT), you leave too early, prepared to be having a talk regarding that

Viewing 76 - 78 of 8,778 Reviews

Glassdoor has 9,474 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.