Fiserv reviews

3.0

45% would recommend to a friend

(10,734 total reviews)
avatar

Takis Georgakopoulos

100% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,734 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Mar 15, 2020

Poor choices made behind veil of secrecy - Mass lay offs last week

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the largest financial service providers left in US

Cons

Decisions made at senior level without SME knowledge or input; Original Elan, MoneyPass, and First Data staff seen as redundant and not integrated for 6+ months post conversion; All about unilaterally raising fees to increase income regardless of client impact; Open, inclusive, embracing former culture being replaced with revenue numbers only banking culture from First Data C-level

1.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

- No positives; easily the worst company i've ever worked for. Tough to even give 1 star, seriously. - Teaches you how not to run a business - Makes you aware of what to avoid when joining another company - The disparate and disconnected nature of the company allows you to regularly work - The day you walk out the door is one of lifes great joys

Cons

- If you are considering joining the International Group (e.g. the UK business), I would encourage you to filter reviews by Geography. Amidst some generally neutral-to-positive US-based reviews of the company, a trend of very poor reviews for the International Business can be found (e.g. 11 April 'Terrible Environment - Be Warned') - Extremely poor Management. All of the following Cons are largely due to their lack of experience/ability and complete focus on upwards management (a.k.a. politics) - A legacy company; a strange mix of legacy solutions on outdated technology. No new business; milking revenue from existing clients via renewals and contract re-engineering. Attempted to join the 21st century with a hosted core banking offering (Agiliti), which is an exercise in smoke and mirrors and aside from a couple of early adopter clients, has not been sold in 2 years. - Complete lack of culture (e.g. very poor internal brand and culture in International Group, makes for a very long and boring existence) - Many good people have slowly left over the past couple of years. Many years of experience and success has walked out the door. As a consequence there are gaping holes in product and delivery knowledge all over the company. - Failure to pay bonuses earned and honour agreements made.

1.0
May 5, 2011

I wouldn't if I were you! Run!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason I stayed here was because of my immediate Manager and Director. They created a great work environment even though the company was stifiling so many others.

Cons

It's like watching a tornado in slow motion. All the energy, morale and innovation got swooped up by this huge, ominious storm. No reward or acknowledgement for going above and beyond. Fiserv swallowed up Checkfree, harvested the knowledge.and spit the employees out. It's sad to see a shell of what was once a thriving business abandoned. The culture is what attracted me to the company. When weeks became days and days became hours, it was time to go. More political than the government and stale senior managment.

Viewing 250 - 252 of 10,734 Reviews

Glassdoor has 11,815 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.