Fiserv reviews

3.0

45% would recommend to a friend

(10,733 total reviews)
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Takis Georgakopoulos

100% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Great co-workers (like family) unfortunately sharing life in a difficult working environment. Great counter and retention bonus offer when I tendered my resignation, but just a little too late and it wasn’t only about the money.

Cons

80%+ of management, especially at the C levels. Fiserv’s long lived “People Make a Difference” motto died a few years ago! No employee appreciation. Merit increases delayed months and smaller, yet the execs $ continue to be timely and abundant.

1.0
Feb 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Team members can be nice and helpful, depending on your team - Experience is very manager and org dependent - if you have a bad manager in a bad org, you're not going to have a fun time

Cons

- Old-school, antiquated policies/leadership/HR - Notorious for underpaying employees in tech - non-competitive pay - Installs Sapience (spyware) on all work computers to track and micromanage employees - tracks # of mouse clicks, what apps are opened, what keys are pressed, et cetera - Company culture restricts "Exceeds Expectations" in performance reviews in order to lower salary and counteroffers - Self interested CEO does not trust or care for employees - Massive layoffs and turnover rate. Relocate or fired - Overworked (due to layoffs), disgruntled employees makes for abysmal company culture - Can have extremely micro-managing middle managers - Hates remote work or WFH - tracks badge swipes and puts you on "reports" if you do not swipe in. Threatens to be in office or be fired - Employee laptops are extremely dated, slow and old - Terrible place for younger people looking for long-term careers (company underpays and does not see value in young talent)

1.0
Nov 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Not one is coming to mind

Cons

Consistently thrown under the bus by banks, other Fiserv teams, your own management; cry at my desk every day; no work life balance (working 50-100 weeks has become the norm for my team); living proofs get capped out; no remaining SME for help and guidance; flexibility is a no; extremely underpaid unless you are in the NJ office; rapid leadership turnover has led to internal promotions for people that have no idea what their team does; must beg for other teams to do their jobs; internal help desk lines have been terminated; plunger have real phones - must use teams as phone line which leads to massive amounts of connectivity and dropped calls; current workload has quadrupled with no additional support

Viewing 226 - 228 of 10,733 Reviews

Glassdoor has 11,814 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.