Fiserv reviews

- CEO mandated everyone to go into an office 5 days a week despite many companies offering remote options to attract talent. - Anyone who is not near an office will be asked to move or depart Fiserv by Q2 2022 - Leadership in all departments lack ability and empowerment to make positive changes - Tech stacks are older and limited budgets to modernize - Engineering skills across Fiserv are obsolete - attempts to hire talented engineers has been futile due to low pay bands, unfavorable culture, requirements to be in an office, and if hire you need to be in New Jesery - Employees have been told they are not important (yes, SVP said this on a Town Hall call) - CEO's direct leadership team lack ability to influence CEO (Top down leadership 100%) - Large amount of people are leaving due to bad culture, low pay, and poor leadership (many other things as well - too long to list) - CEO has to approve every back fill or new hire and approvals take six months or more - leaving many products with severe staffing shortages and those still here are over capacity and stressed - Approvals to get anything done takes months- even simple expense approvals - No empowerment even at the GM/VP level - Pay bands are 30% lower than market - salary increases will be limited - Fiserv tracks your every move - key card entry to the building is monitored to make sure you're going into the office every day - Fiserv installs monitoring software on your computer to monitor your daily activities. What apps you use, how long you spend in meetings, and every web site (internal and external) you visit - everything is tracked. - The culture lacks trust and treats everyone as a commodity. - Fiserv acquired my company right before Frank was announced the CEO - had we known this we would have blocked the acquisition. - Fiserv is losing top talent fast and when they hire talented individuals they leave quickly. - Benefits are the worse in the industry - Fiserv doesn't help the employee so you pay more for benefits than a competitor Recommend you avoid this company at all cost.

Since the acquisition of First Data, the culture of the company took a turn for the toxic. Rampant burnout, aggressive and dishonest leadership, lack of direction, constant RIFs, poor outsourcing practices. The good people that are left are on their way out one way or another.