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      Fiserv

      Engaged Employer

      Fiserv Client Technical Support Associate reviews

      3.0

      46% would recommend to a friend

      (279 total reviews)
      avatar

      Takis Georgakopoulos

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.9

      Culture & values

      2.9

      Career opportunities

      2.7

      Work/Life balance

      2.7

      Senior management

      Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      279 reviews
      2.0
      Oct 20, 2014

      CashEdge: Minor League Company in Major League Valley

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home privileges when approved by manager, friendly co-workers, work-life balance is OK, 401K is provided and sick and vacation days are combined

      Cons

      Constant turn over, so client issues are hard to solve, constant re-organizations and management changes, management treats workers like children and training for employees is considered a privilege, not a necessity. Company matched portion of 401IK does not vest until after 2 years of employment, health insurance is minimal (bare minimum to disqualify someone for Affordable Care Act but majority of deducible from High Deductible Health Plans are responsibility of the employee)

      4.0
      Aug 14, 2014

      BANK OF AMERICA BILL PAY PHONE REP

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They were very understanding about me having n g to be out due to migraines. Supervisor recommended I get FLMA for it which I did not realize I could do. Good 401k and stock buy in at company.

      Cons

      While insurance starts your first day there you have to pay the deductible before it really kicks in. They do give you some money to help with this but still deductible is $ 3,500.00. I don't have that just lying around.

      1.0
      Jul 24, 2014

      One Of Worst places I have worked, voted top 9 worst places to work in 2013, most hated CEO 2014, think twice before co

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cafeteria, people work with, mainly because in same boat as me

      Cons

      The benefits are terrible, insurance is costly, Vacation, Sick Days, Holidays are all lumped in to one pool, I work at the Norcross location and the employee view here is a SWEAT SHOP environment horrible the products fail on a daily basis , unhappy customers

      Viewing 268 - 270 of 279 Reviews
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      Fiserv reviewsFiserv Client Technical Support Associate reviews

      Glassdoor has 11,822 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.