Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 279 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 279 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (299) , Senior Software Engineer (255) , Project Manager (238) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (170) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (65) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 846 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 566 reviews)); "benefits are good but medical is a bit expensive" ((in 519 reviews)); "Good pay They are very flexible and will work with you" ((in 363 reviews)); "work and culture is good" ((in 313 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 597 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 243 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 242 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 231 reviews)); "Blames managers for poor upper management" ((in 168 reviews))

Fiserv Client Technical Support Associate reviews

3.0

46% would recommend to a friend

(279 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (279 reviews)

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Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

279 reviews

3.0

Feb 2, 2014

Could be better, could be worse

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great employees with years of knowledge. Vacation package is decent. The company does promote a healthy balance between work and personal life.

Cons

Insurance options for a fortune 500 company is less than desirable. 401K match has not occurred in years. Processes constantly changing which have little to no value. Executive Leadership is out of touch with day to day operations and therefore do not see when mandated processes do not work.

1.0

Dec 1, 2013

a bunch of bullies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great associates that are worked to death

Cons

Good ole boys club - some employees are allowed to come & go as pleased - if you're part of the boys club. Others are called on the carpet for small infractions

2.0

Aug 4, 2013

I love the co-workers that I work with.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Love the people I work with.

Cons

Low pay, stressful, and unappreciated.

Viewing 271 - 273 of 279 Reviews

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Fiserv

Fiserv Client Technical Support Associate reviews

Company ratings over time

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Reviews by job title

Could be better, could be worse

a bunch of bullies

I love the co-workers that I work with.

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