CashEdge: Minor League Company in Major League Valley - Customer Service Representative Fiserv Employee Review

2.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Work from home privileges when approved by manager, friendly co-workers, work-life balance is OK, 401K is provided and sick and vacation days are combined

Cons

Constant turn over, so client issues are hard to solve, constant re-organizations and management changes, management treats workers like children and training for employees is considered a privilege, not a necessity. Company matched portion of 401IK does not vest until after 2 years of employment, health insurance is minimal (bare minimum to disqualify someone for Affordable Care Act but majority of deducible from High Deductible Health Plans are responsibility of the employee)

Explore other reviews about Fiserv

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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