First Student reviews

3.7

70% would recommend to a friend

(3,728 total reviews)

John Kenning

70% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Aug 23, 2024

Decent Company

Recommend
CEO approval
Business Outlook

Pros

- Decent pay - Opportunities to go on work trips to help other sites in different states. - Small bonus for making the 5-star driver list. - Able to apply for unemployment during winter and summer breaks.

Cons

- Short routes so you don't get enough hours. - They micromanage your performance. They blast your scores all around the break room showing what you need to improve for everyone to see. And they don't only post it once. It's posted multiple ways in multiple areas of the break room. - The clock-in/out system is a hassle and needs to be changed. It'll sign you out automatically if you are late back to your route, then you'll have to fill out a form and give it to the scheduler to get paid for your correct time. - The bidding system for field trips is flawed. Trips are assigned to the driver that has the least amount of hours for the week. - Safety meetings every month where they go over the same things over and over. - The yard is nothing but dirt and rocks so you have to carefully maneuver around deep potholes. When it rains, the yard is filled with huge puddles of water and nothing but mud after it clears. Get a good pair of rainboots.

1.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Some people and students are good

Cons

Office has favorites, other driver are rude not helpful at all to new drivers. This company is just a revolving door.

3.0
Jan 12, 2024

meh

Recommend
CEO approval
Business Outlook

Pros

Work from home was nice

Cons

software is way out of date. no resources used on department. work was piled on and no grace to fix issues.

Viewing 28 - 30 of 3,728 Reviews

Glassdoor has 5,101 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.