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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,685 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Mar 17, 2015

      A learning experience

      Finance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked with some really ambitious people who have taught me a lot; largely what not to do. I've also learned to be more assertive and to not be afraid to voice my opinion.

      Cons

      The company is fairly immature. It has grown rapidly and whilst this growth was occurring it seems things went relatively unchecked. It seems now as growth has slowed all of a sudden there is an attempt to use sticking plasters to fix the underlying issues. Also my experience is that unless you are a guy you will struggle to get promoted. To be honest you'd struggle to get employed.

      2.0
      Feb 20, 2015

      Strong work ethic across the board, but coupled with overbearing, micromanagement culture.

      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great work ethic across all departments. -Smart employees, especially on the services team -Experian name is trusted within the industry -Provides good foundation. Training program has been boosted up this past year. -Great Christmas and Company Day parties -Quick to recognize own weaknesses, and management puts action plans in place to fix it. But... -Management team is majority homegrown, showing proven potential for advancement within company.

      Cons

      -A majority of the action plans (said above) do not get followed through after announced. Lots of plans to make plans. -Extreme, extreme, extreme micromanagement culture. Get ready to explain your hour to hour to your direct manager. This is most prevalent on the sales team. -Major turnover because of the micromanagement culture. All of the best employees/managers leave because senior management disagrees with the micromanagement opinion. -Management team is majority homegrown, so all of their ideas come from within the bubble. There will be no new ideas based on successful experiences from other companies. Lots of recycled ideas from the senior managers. 80% are homegrown.

      1.0
      Jan 31, 2015

      Obsolete Tools & Poor customer business focus

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promote work hard play hard culture. Pay is award standard and employees have access to additional benefits, health and financial.

      Cons

      Dysfunctional knowledge Silos across organisation. No clear direction or leadership from Mid Managers, unrealistic product and pricing models. Focus to much on competitor behaviour and not on customer business. Big Brother Management is worse than a foreign call centre and all Sales KPI's are geared in favour of the company short term. Experian promote rivalry and competition within their work groups.

      Viewing 271 - 273 of 5,685 Reviews
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      Glassdoor has 8,088 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.