Strong work ethic across the board, but coupled with overbearing, micromanagement culture. - Business Manager Experian Employee Review

2.0
Feb 20, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great work ethic across all departments. -Smart employees, especially on the services team -Experian name is trusted within the industry -Provides good foundation. Training program has been boosted up this past year. -Great Christmas and Company Day parties -Quick to recognize own weaknesses, and management puts action plans in place to fix it. But... -Management team is majority homegrown, showing proven potential for advancement within company.

Cons

-A majority of the action plans (said above) do not get followed through after announced. Lots of plans to make plans. -Extreme, extreme, extreme micromanagement culture. Get ready to explain your hour to hour to your direct manager. This is most prevalent on the sales team. -Major turnover because of the micromanagement culture. All of the best employees/managers leave because senior management disagrees with the micromanagement opinion. -Management team is majority homegrown, so all of their ideas come from within the bubble. There will be no new ideas based on successful experiences from other companies. Lots of recycled ideas from the senior managers. 80% are homegrown.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

avatar
Experian Response
4d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
4d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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