Experian reviews

4.1

81% would recommend to a friend

(5,677 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

• Concrete SLAs mean I always have enough time to do my work • Sales Team (BDs) know our services super well, so they don’t oversell • Great culture, feels supportive • actually no blame culture • Great process documentation • I have latitude to handle clients how I want • Get the opportunity to work on internal projects outside my daily job duties • Recognition freely given • Decent pay • We were able to disagree and have differing perspectives and still push forward.

Cons

department leadership took the decision to offshore a couple teams and handled the announcement terribly. Management was so insensitive and callous I couldn't believe it. That said, the Director who was the main problem was let go after 1 year in the role.

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Experian Response
2mo
Thank you for sharing such a thoughtful and detailed reflection on your experience, and for the many years you spent contributing to Experian. We’re glad to hear that our culture, ways of working, collaboration, and trust had a positive impact on your day‑to‑day experience. At the same time, we acknowledge your feedback regarding how organizational changes were communicated. We understand how important thoughtful, transparent leadership is during times of change, and feedback like yours helps reinforce that expectation. Thank you again for your contributions and for sharing your perspective.
5.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues and collaborative culture. Opportunities to work on impactful projects (e.g., sustainability and procurement initiatives). Flexible working arrangements and good work-life balance.

Cons

Some processes can be complex due to the size of the organization, but this is improving with new tools and systems.

5.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Potential growth from within the org

Cons

None that I can think of

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Experian Response
2mo
Thank you for sharing your experience and for recommending Experian.
Viewing 172 - 174 of 5,677 Reviews

Glassdoor has 8,076 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.