Experian reviews

4.1

81% would recommend to a friend

(5,676 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,676 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working, great colleagues, nice offices

Cons

Management, Performance Management driven by favouritism. They make talented people’s roles redundant and offshore jobs to Hyderabad. So called Talent Management so called support people at risk. I reality they do that to say they try to put you in another role. They don’t know the talent they have and are kicking out. They have no imagination about redeploying people rather than pushing them out. They don’t have trust in transferable skills. Senior managers believe they will accelerate delivery by living roles to India. They are wrong. A big data breach is coming and it will be because they moved to India. The lack of pace in delivery is because there are too many hoops to get anything done. Redundancies are a way of life at Experian .

3.0
Dec 20, 2025

Company Review

Recommend
CEO approval
Business Outlook

Pros

Good package for this job role

Cons

Low growth, as its a product based company

4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

• Concrete SLAs mean I always have enough time to do my work • Sales Team (BDs) know our services super well, so they don’t oversell • Great culture, feels supportive • actually no blame culture • Great process documentation • I have latitude to handle clients how I want • Get the opportunity to work on internal projects outside my daily job duties • Recognition freely given • Decent pay • We were able to disagree and have differing perspectives and still push forward.

Cons

department leadership took the decision to offshore a couple teams and handled the announcement terribly. Management was so insensitive and callous I couldn't believe it. That said, the Director who was the main problem was let go after 1 year in the role.

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Experian Response
2mo
Thank you for sharing such a thoughtful and detailed reflection on your experience, and for the many years you spent contributing to Experian. We’re glad to hear that our culture, ways of working, collaboration, and trust had a positive impact on your day‑to‑day experience. At the same time, we acknowledge your feedback regarding how organizational changes were communicated. We understand how important thoughtful, transparent leadership is during times of change, and feedback like yours helps reinforce that expectation. Thank you again for your contributions and for sharing your perspective.
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