Experian reviews

4.1

80% would recommend to a friend

(5,683 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote working/ hybrid working is useful

Cons

Lack of career progression for technical staff – Despite being a data-driven organization, there is limited opportunity for advancement within technical roles, with more focus and recognition given to commercial and managerial paths. • Increased workload due to redundancies – Staff are often overloaded following rounds of redundancies, with little support or recognition for the additional responsibilities taken on. • Stealth redundancies – Rather than clear communication, there are instances of quiet, indirect redundancy processes, leading to uncertainty and low morale. • Ethically questionable redundancy practices – avoiding mass redundancies by doing them in smaller batches to avoid legal and regulatory responsibilities. Experian don’t care about mental health

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Experian Response
9mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and appreciate you raising these concerns. At Experian, we strive to foster a workplace where every employee feels supported, valued, and heard. We understand that times of organisational change can be challenging, and we’re committed to improving how we communicate and support our teams through these transitions. We’d like to highlight the role of our dedicated Employee Relations (ER) team, who work closely with employees and leaders to ensure fair, transparent, and respectful practices across the business. We also recognise the importance of mental health and wellbeing, which is why we’re proud to support our people through initiatives like everyMind, our mental health-focused Employee Resource Group (ERG). everyMind provides safe spaces, resources, and peer support to help employees navigate personal and professional challenges. Regarding career progression, especially within technical roles, we’re actively reviewing our development pathways to ensure that technical talent is recognised and nurtured, with clear opportunities for growth outside of traditional commercial or managerial tracks. Your feedback is invaluable in helping us improve.
1.0
Aug 24, 2025

Unstable Employer

Recommend
CEO approval
Business Outlook

Pros

Good benefits, reasonably priced Healthcare, some really good parental leave policies

Cons

Employees are overworked, and undervalued. I was an entry level employee for years before I was promoted to a supervisory role so I saw both sides of it. Employees are often forced to switch to another department with no choice and very little additional training, at times working for 2 departments at the same time. Supervisors also are often given a large group of agents to manage with little support and unclear guidance. Its awful for agents and for supervisors. They say they promote work-life balance but they do not. The higher up the chain, the less they care about the Employees and the more they care about profits.

Viewing 313 - 315 of 5,683 Reviews

Glassdoor has 8,086 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.