Equifax reviews

3.9

76% would recommend to a friend

(3,421 total reviews)
avatar

Mark Begor

86% approve of CEO

65% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,421 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 21, 2022

Out of Touch Leadership

Recommend
CEO approval
Business Outlook

Pros

Grea colleagues, flexible schedule, decent work/life balance.

Cons

Management out of touch. 2% raises annually despite inflation and a scorching job market. Pay is low to begin with, but was always offset by larger bonus until now- minuscule bonus expected (if any at all) and stingy with equity, assuming you even have a role that receives any equity.

1.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I’m struggling to find a pro.

Cons

Stay away from Unemployment at Equifax. Their training is non existent. What they do train you on is hodgepodge together with old products they no longer use. Your team will tell you what to ignore (pretty much all of it) and basically retrain you to do sub par work. Not to mention managers make fun of / talk bad about the training team. Once out of training, it will depend on you manager what happens. I’ve talked to some who only acted as a back up for months after. Others training is only partly done. And one person received all their clients the day out of training. When you get used to the work they put something else on you. Upper management only cares about the bottom dollar. Each team member is for themselves and refused to help when people are off. The UIC managers are not open to helping people strive. However the worst is the production points. If you do not hit you production points you loose you bonus. You can have perfect audit score. You can have perfect costumer survey results. You can have perfect phone compliance. You can work from the moment you login to the moment you log out. You can do all of that and still not obtain enough production points to qualify for a bonus. One person was recently fired for her low production points. The rest of their work was great, I saw her audits. But what sucks is another person in the same team did not have great audits and lower points and they still work there. Oh. And the pay for new hires? Ridiculous. 15 an hour. Their competitors pay 20 to 22 and hour.

3.0
Mar 28, 2022

Why did I stay so long?

Recommend
CEO approval
Business Outlook

Pros

Pay Colleagues Facilities Cafeteria Free credit monitoring

Cons

Work/life balance Volume of work Politics Management communication Lack of training Lack of mentoring

Viewing 292 - 294 of 3,421 Reviews

Glassdoor has 4,391 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.