Leaves a bad taste in your mouth. - Unemployment Insurance Consultant Equifax Employee Review

Stay away from Unemployment at Equifax. Their training is non existent. What they do train you on is hodgepodge together with old products they no longer use. Your team will tell you what to ignore (pretty much all of it) and basically retrain you to do sub par work. Not to mention managers make fun of / talk bad about the training team. Once out of training, it will depend on you manager what happens. I’ve talked to some who only acted as a back up for months after. Others training is only partly done. And one person received all their clients the day out of training. When you get used to the work they put something else on you. Upper management only cares about the bottom dollar. Each team member is for themselves and refused to help when people are off. The UIC managers are not open to helping people strive. However the worst is the production points. If you do not hit you production points you loose you bonus. You can have perfect audit score. You can have perfect costumer survey results. You can have perfect phone compliance. You can work from the moment you login to the moment you log out. You can do all of that and still not obtain enough production points to qualify for a bonus. One person was recently fired for her low production points. The rest of their work was great, I saw her audits. But what sucks is another person in the same team did not have great audits and lower points and they still work there. Oh. And the pay for new hires? Ridiculous. 15 an hour. Their competitors pay 20 to 22 and hour.