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      Equifax

      Engaged Employer

      Equifax reviews

      3.9

      76% would recommend to a friend

      (3,421 total reviews)
      avatar

      Mark Begor

      86% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Equifax has an employee rating of 3.9 out of 5 stars, based on 3,421 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 24, 2022

      Difficult metrics

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are consistent, health insurance is good, pay (2020) 15.80 for Missouri.

      Cons

      The metrics they use for their calling center is difficult to meet. Very redundant job - Workforce solutions, also known as theworknumber. After every call, you get less than 2 mins to wrap up call work before the system automatically puts you into the next call. The calls never stop, it never seems like there is enough staff to take all the calls. Customers wait in que for hours.

      2.0
      Jan 2, 2022

      Good lower management, terrible upper management

      Systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lower management is generally flexible

      Cons

      Terrible upper management. They micromanage everything, spend millions of dollars on garbage third party software for the purposes of micromanagement, and lay off necessary members of our technology teams to save money.

      Viewing 295 - 297 of 3,421 Reviews
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      ReviewsEquifax reviews

      Glassdoor has 4,391 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.