Requirements for (pre)employment and Experience to the company - Custom Service Representative TP Employee Review

5.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

The Requirements of the company are needed in order for us(employee) to work at the company legally, the TP HR and recruitment offers a good assistance for most of the government requirements such as Taxpayer Identification Number(TIN) which is good for the newbies like me. The Experience that I have so far is currently great because I learn so many things about the company and the actual job of a Customer Service Representative.

Cons

The HR and Requirement dept. did not notice that the newbies are having a hard time obtaining some of the requirements such as occupational permit, to have an occupational permit a certain employee must have a health permit, cedula and NBI. It's really hard for the newbies like me to acquire that requirement that's why it is the cons about the assistance of the HR and recruitment dept.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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