Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,372 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,372 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,372 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,372 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

12K reviews

5.0

Jul 8, 2026

Great team environment with room for personal growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

training program is well-structured, and the trainers are incredibly patient and knowledgeable. team culture is very supportive. Management is approachable.

Cons

information overload trying to memorize all the procedures, tools, and policy guidelines at once

1.0

Jul 8, 2026

I would not recommend this company, maybe to my enemies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros in this company

Cons

Everything that starts with every letter is a con

3.0

Jul 8, 2026

Easy entry but limited growth opportunities in BPO

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was easy to join BPO with just completing 12th standard without any graduation.

Cons

It would be better to join corporate than BPO. There's no growth in BPO.

Viewing 1 - 3 of 12,372 Reviews

Jobs at TP

Remote-Sales/Service Representative-Bilingual

United States

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Social Media Content Moderator- B&M-Onsite

Port Saint Lucie, FL

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Social Media Content Moderator- Korean Bilingual- Onsite

Port Saint Lucie, FL

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Social Media Content Moderator -Spanish Bilingual

Port Saint Lucie, FL

View job

Operations Supervisor

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TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great team environment with room for personal growth

I would not recommend this company, maybe to my enemies

Easy entry but limited growth opportunities in BPO

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