TP Customer Service Agent/Social Media Moderator reviews

3.7

68% would recommend to a friend

(249 total reviews)

Jorge Amar

Not enough data to show CEO approval

52% positive business outlook

Customer Service Agent/Social Media Moderator employees have rated TP with 3.7 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service Agent/Social Media Moderator professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent/Social Media Moderator professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

249 reviews
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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Glassdoor has 100,867 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.