The company is falling behind in more ways the one and the culture is on its knees. You will only do well if you are mates with people at the top or if you’re willing to play the game. Toxic environment, people are out for themselves. Everyone in the business who have been there for more than 20+ years are narrow minded and blinkered. They think they know what’s best but they don’t know anything outside of working for RW. A business that had great potential but sadly now has lost it all with the unwillingness to change and investment in the wrong areas (millions spent on an in-house built CRM system that is still not fully functional 3 years on). Discretionary bonus model that will never change, you’ll earn far much more and have a much better experience elsewhere at another agency if you’re looking to do agency recruitment, join a boutique.