overall good experience - Design Consultant Crate and Barrel Employee Review

3.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, working at Crate & Barrel was a good experience. The team environment was generally supportive, and I learned a lot about customer service and home decor products. It was a great opportunity to improve my communication skills and get more comfortable helping customers find what they were looking for.

Cons

One thing I noticed, though, is that sometimes there was a lot of pressure to focus on sales. While I understand that meeting sales goals is important in retail, it could feel a little too pushy at times, which made it harder to create a more relaxed and genuine experience with customers. In general, though, it was a positive place to work, and I appreciated the chance to be part of the team and gain valuable retail experience.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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