Nice place to work, will give you experience in management if you work hard and if upper management likes you. - Anonymous employee Crate and Barrel Employee Review

3.0
Jun 9, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly people ( can feel almost like family) beautiful store with great product, great discount starts at 30%, then goes to 40% after Five years. Benefits for full time, health care and dental- must pay out of paycheck, but reasonable prices.Can be flexible with schedules if part time.

Cons

If you do work full time it can take a toll on you. Retail is not easy wherever you are, and while Crate is probably a step above many other retailers, it is still retail, and you cannot help feeling stuck in a job that may not go anywhere. The only thing that keeps you going sometimes is the great people that you work with, most of which are part time. This place has many employees that have been with the company for a long time which has to show for something, but their are still many flaws in the company that many in the company choose to ignore. Management will often ignore issues and certain problem people because they don't want to deal with the problem, which is B.S. if you ask me, but I guess every work place deals with politics.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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