Technology department is NOT a safe place to work - Senior QA Engineer Crate and Barrel Employee Review

1.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed working with many of my peers there.

Cons

The company does not reward longevity or dedication. I left over a year ago after they stealthily began letting go of many employees who had worked there for over 10 years without any forewarning. I just heard recently that they fired the entire QA department except for the new managers/director. Even if this wasn't the case, the technology is so old that almost everything you learn from working here does not translate directly to any other company, so you're not helping your career path much. On top of that, management is EXTREMELY negative with almost no positive feedback. They also require workers to record what they worked on down to 15 minute increments, but then pressure hourly employees to work past 40 hours without saying it outright so they can't be sued.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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