Lots of effort for not much reward - Anonymous employee Crate and Barrel Employee Review

3.0
Nov 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back environment Cool coworkers depending on team Casual dress Occasional work from home.

Cons

There seems to be way too much effort and expectation for not much reward. Especially within IT. It feels understaffed, with large projects and aggressive deadlines. People bust their butts to try to meet these expectations. People get woken up in the middle of the night for production support, or get called on weekends (they never tell you about on call during the interview, make sure to ask). People spend so much extra time and energy only to get a message or an email simply saying "thanks". It feels very insulting and like you're only getting a pat on the back. The company puts on occasional socials where there is free drinks and appetizers, but instead of spending all that money on that stuff, why not take that money and give out bonuses? A nice christmas bonus to show associates that their effort didn't go unnoticed. At the end of the day, everyone works for a paycheck so that they can support themselves and their families. No one cares about social events at work, but extra compensation always has the greater value. The only people who get bonuses at this company are higher ups and management. Everyone else doesn't seem to matter. Raises are also a joke. Aren't even in line with inflation. Again, all these extra hours being put in, disrupting your family and personal life to be on call or getting woken up in the middle of the night, for what gain? So you can just get told "thanks" with an occasional appetizer? The company also has an outdated work from home policy. There should be work from home once a week, especially fridays. No one seems to be in the office on friday anyways.

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Crate and Barrel Response
6y
Thank you for taking time to share your thoughts with us. We value all feedback and want to make ourselves available to listen to our associates. We have shared this feedback with the appropriate teams.

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Pros

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Cons

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Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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