Not the company I remember - Anonymous employee Crate and Barrel Employee Review

2.0
Jan 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great friendships and discount. Beautiful product

Cons

Company no longer promotes from within and so are left with a management staff that have no clue what they are doing. Very low morale amongst the staff who are not recognized except for how many credit cards they open. Not enough staff for the work that is expected of them...management offers no help other than to delegate more work to people who are already doing the work of 3 or more associates. Pay is very low in relation to the expected amount of work. Micromanaging of associates by management who have no idea of what these associates do or how they do it.

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Crate and Barrel Response
7y
Thank you for taking time to share your thoughts with us. We value all feedback and will share with appropriate teams.

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5.0
Apr 2, 2026
Recommend
CEO approval
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Pros

Flexible, nice people, supportive managers

Cons

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1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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