Entrenched cronyism, and embitterment, amongst most staff members who actually know anything. A general lack of knowledge reflected in newer staff. Managers, many of whom have zero commitment, use micromanaging, manipulation and intimidation in attempt to motivate staff. A constant turnover of managers (averaging 6 months to a year). Incredibly demanding customers--If management has it their way you'll spend most of your day helping anxiety ridden, out-of-touch, housewives coordinate beige pillows. Mikes, secret shops, weekly one-on-ones...Need I say more?