Sales Associate - Retail Sales Associate Crate and Barrel Employee Review

2.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Store looks beautiful. Employee discount of 30% is appreciated. Most customers, especially the many tourists, are enjoyable to assist. Flexible schedule.

Cons

So sick of hearing about opening credit cards and obtaining emails. Throughout the day we have managers "reminding" us about opening new credit cards. We are reprimanded if we do not reach our goal of opening new credit card accounts. Greater emphasis on credit cards than actual sales. You may be the top seller and nothing is said to you unless you're selling furniture. If you don't open new credit card accounts you're in trouble. Employee moral is very low. Three years with the company and making minimum pay. Very high turnover rate.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

See reviews by: Helpful|Rating|Date|All