Gordon Would Be Ashamed - Anonymous employee Crate and Barrel Employee Review

2.0
Jan 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

~ Lots of perks/company discounts/fitness center ~ Creative work environment

Cons

~Huge turnover at Exec Level (usually common with a new CEO, but not to this extent) ~Consistent poor sales due to competition (this is a relatively easy fix and yet they think their way is the best way...) ~Poor communication ~Very disorganized (teams coming from other offices have to move own equipment because we have nobody to assist with this?! For a multi-million dollar company, this is shameful) If we keep doing what we are doing, C&B will be out of business in 5-10 years. Competition is beating us by a landslide and we are now behind West Elm as well as Pottery Barn & RH.

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Crate and Barrel Response
8y
Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a member of the Associate Relations team where we can find out more details and follow up with the appropriate senior level management. ​

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Cons

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Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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