A great team doesn't fix poor leadership and low wages. - Furniture Sales Associate Crate and Barrel Employee Review

2.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some amazing team members and talent at this location, but that's about the only thing this location has going for it.

Cons

If you're looking to make money, look elsewhere. The compensation is horrible, it's barely a living wage. Maybe as a sales associate you make a decent wage, but working on commission is pointless. As a new furniture associate you receive a stipend for your first year, which means every 4 weeks, whether you make your commission or not, the company will top you up. However, you're only making a very minimal commission % until you reach the predetermined goal, than you'll make an additional (it's not by any means substantial) commission on anything over that, ps, it resets every four weeks. You're better off going to competitors in this market who will start you at 4 or 6% commission. This pay structure is not competitive at all, and the starting base wage is pretty pathetic. The store is not effectively run. And the expectation of the furniture team, when compared to the wage we're making, is actually ridiculous.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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