Horrible company - ASL Crate and Barrel Employee Review

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

People and the customer service at store level

Cons

Horrible leadership, everyone passes the blame around, no work life balance, I have seen many people terminated for unjust reasons. HR is a nightmare and not confidential. Corporate roles out technology that just creates more work for store teams. Upper management plays favorites and does not acknowledge those doing all the work. Quality of items sold is horrible, better off buying from a flea markets. No matter what all issues and left to the store with no help from above. Out of every 10 orders at least 5 have issues. Horrible company to work for. I would have given 0 stars but not an option

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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