I thought it couldn't get worse ... Wrong - Anonymous employee Crate and Barrel Employee Review

1.0
Dec 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I currently have a job???

Cons

There are MANY cons to list, but what I will focus on is the lack of compassion and integrity. A team in one of the CT/NY/NJ tri state stores has recently lost a team member. A wonderful man who had been with the company for 27 yrs. Corporate did NOTHING to acknowledge his time with the company or his presence in the store. Management didn't bother to hold a moment of silence for him. We were told "that isn't the Crate way". Imagine giving a third of your life to a company and they don't even acknowledge your passing!! Crate embodies the warning that we've all seen "take your PTO because if you die your job will be posted the next day". I could NEVER recommend this company in any fashion. Don't work here or spend your money here.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The Ecomm design team is one of the best teams I've ever worked for. Excellent management, support, and real-human connection. One of the rare design teams without ego. Highly recommend to designers looking to learn from the experts.

Cons

As a Contractor, I don't have a lot of insight to the rest of the company.

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Crate and Barrel Response
4mo
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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