Emma reviews

3.4

58% would recommend to a friend

(532 total reviews)
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Dennis Schmoltzi

64% approve of CEO

53% positive business outlook

Emma has an employee rating of 3.4 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emma employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

532 reviews
1.0
Apr 11, 2022

Stay away if you value yourself.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Salaries are pretty good - Environment in the office can be pretty good, depending in which office you work at - Not much micro management.

Cons

- TL;DR: STAY AWAY. All the bad reviews you read here are true. Do not trust the good reviews, most are left by people who just started. Look at how many job positions are constantly being opened on Linkedin. - Completely unstructured company playing the startup card to squeeze employees like lemons by requesting all sorts of different tasks that are NOT in their skill set. Processes do not exist, and you can be blamed for not taking ownership of those processes. - You are hired with a job title, only to soon find out you will most likely be doing EVERYTHING BUT what you were hired to do. - They don't care for how long you have worked there. If you do not generate what they call "impact", even if it's a useless initiative that does nothing, you will be kicked out. You are constantly being pressured by higher ups to come up with new ideas and processes, to the point of being toxic. - The onboarding process is awful. You get close to zero support from anyone, unless you are lucky enough to have a good Lead and team mates. You are pretty much left off to find things out for yourself. - Toxic CEOs. All they care about is numbers. CEO truly believes that bonuses are bad. Also believes that WFH is not good for the company. CEO believes that 10% turnover rate is "normal". Anytime someone mentions salaries, CEO will get very annoyed and defensive. - You can be in an office, and your Lead may be working in a DIFFERENT CONTINENT. Sure, pretty normal these days. The problem is when your lead does not care about you, and in the course of months, gives you, if you are lucky, one feedback session. Great way to support people, especially the ones who are new to the company.

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Emma Response
4y
Hey you, thank you for your feedback. We value every message and your feedback is important to us. We are sorry that you haven't had the best onboarding experience at Emma which is truly not or intention. We want every Emmie to feel welcome, feel supported by their team, but also be self-standing with their own projects. We are still a very fast growing company where process needs to be developed and changed sometimes as well. We are aware of that and continuously trying to improve ways of working. We want our employees to take ownership about projects and work for those topics they think themselves they can create a high value for the company but also for their professional & personal development. This gives our Emmies the chance to develop into new fields they haven't though of before and even might not be what they have initially applied for. Thank you again for your feedback as this is very valuable for us. All the best for you! Isabel
2.0
Aug 17, 2023

Sugar coated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The learning opportunity is so high (because of Emma now I hate the word opportunity). It's because there are many areas in the company has people lack of knowledge or not even touched before. That's why you have to learn things from scratch and adapt. There are updates each week with a meeting called all-hands which is mandatory and all teams can have their time there to show the updates. People are great, most people at Emma are very friendly.

Cons

Learning curve, opportunity, adapt, overcome, agile. Now I really hate those words because you'll be hearing those stuff every single day there countless times. There is no running away from those words and this mindset. For them everything should be challenged and you need to overcome all the challenges. Or just set a meeting for hours and don't do anything, somebody will overcome with the issues anyways. There are countless meetings with no intention of solving anything. They always try to set meetings without any intention of solving any issues, it's because people (everyone) just pretends to work. Nothing else, people always crying around saying they have many many meetings and not even have some time to eat something, but reality is those meetings are totally useless. Things can be solved with an email becomes 2 hours long meeting. Everyone works overtime, and that brings too much stress. From management side, they don't care. They call it ownership, motivation, learning, opportunity. They never say that you have to do overtime, but there is no way you can finish your tasks and expectations in normal working hours. Everyone is burned out in the company. Ah...and also they know that your team has not enough manpower already. They will tell you that they are hiring somebody who is living on another continent :). Your team will consist of people around the globe and because of the time difference you wont get along. Also, because of the things you have to do in your job you wont be able to do more and develop yourself, and you wont get the raise because you didnt develop yourself. Salaries are super low. Yeah, they'll tell you it's gonna be reviewed each 6 months. Dont believe that because they wont. Yes they will review it but they will find a way to not to give you the raise. Also your overtime will not be compensated. Performance reviews are useless, the leads and heads will always get promoted to great salaries while you (2b, 2c) will be running around doing the real work. Heads and leads will get the aapplause Thats because people are fighting for the being the shiny guy/girl and step over each other and gossip from your back. Turnover rate is crazy high. Each month there are at least 100 people being hired and at least leaves the company or being fired. Employees are just disposable people that management can crush. HR: Always defending the CEO. No matter what, they are always saying that company is great, CEO is the best people in the world, Emma consists of many talented people it's the best company in the world to work for. And guess at the end how many HR people left at Emma. If the company is so great, why they are leaving the company? Also I am 100% sure that somebody from HR oh sorry P and O team will be writing down that "We are sorry that you couldnt get along with our Emmies and Emma DNA" the DNA is useless and that's all. Also, dont believe the best reviews you see here, because HR is asking everyone on their first week to fill Kununu and Glassdoor reviews, so some reviews here are people from only worked Emma for a week.

1.0
Jul 10, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of growth and dynamic interactions.

Cons

Lacking Leadership, unrealistic expectations, purely money focused, under paid staff, high turn-over

Viewing 4 - 6 of 532 Reviews

Glassdoor has 977 Emma reviews submitted anonymously by Emma employees. Read employee reviews and ratings on Glassdoor to decide if Emma is right for you.