ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
avatar

Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Sep 24, 2024

Once great, now in the tubes

Recommend
CEO approval
Business Outlook

Pros

- Wonderful colleagues - Good work-life balance - Significant autonomy

Cons

- Low pay for engineers - Poor job stability (7 layoffs in 4 years, with more to come) - Overbearing bureaucracy leading to slow career advancement - Leadership disrespects staff and does little to keep their highest performers - Terminal case of short-termism from C-suite ETS used to be a wonderful place to work: People were proud to be there and stayed on for decades; The focus on impact over the bottom line, the laudable mission, and other intangible benefits offset the otherwise low pay (for technical employees). But post-pandemic, the company has been fundamentally hollowed out, and little remains of the original organization both culturally and personnel-wise. Pronounced brain drain has left no one on staff with institutional knowledge. No one has new ideas. No one gives two sh*ts about the company or mission. Everyone just bides there time and waits to be laid off. ETS is now just another corporate husk of its former self, with both its culture and its long-term revenue streams in tatters. If you are reading this review mulling over whether to apply, don't. Do yourself a favor and stay far, far away from this dying organization. I am certain will collapse within this decade.

1.0
May 4, 2019

Wretched low Pay, Extremely High Demands

Recommend
CEO approval
Business Outlook

Pros

what are the pros here

Cons

-Terrible, terrible pay. The pay has been Reduced and it is NOT commensurate with the difficulty of the work. -Extremely high stress job. They have extremely High demands for perfection & High quotas/Daily/Hourly/Second by Second Monitors. -Difficult tests that need to be taken 2-4 times per day. They are loaded with trick questions. If you fail, they make a note so it counts against you and your future hours. Also surprise tests are given at random, so you have to spend part of your short 30 minute lunch break studying! You also have study on your off time if you want to "pass". No additional pay for that off course. - Considering the difficulty & lofty demands of this job, (We are also told it's a High Stakes Test) I feel like a brain surgeon/pilot that is only making minimum wage! Yet we only have the flimsy title of "Rater" -No raises, vacation pay, end of the year bonuses Ever. If we do a good job and finish early we get enjoy being Cancelled for the next day or two. So less of a paycheck even if you have cancelled plans, jobs, or anything else that could have earned you Income.

2.0
Jan 7, 2019

No support

Recommend
CEO approval
Business Outlook

Pros

Work from home - make your own hours

Cons

In 10 years I've never met ANYONE from the company. That's so strange. Employees are just cogs in their wheel. We got a 20% pay cut but are expected to step up our performance. Faster! Faster!

Viewing 43 - 45 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.