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      EF (Education First)

      Engaged Employer

      EF (Education First) reviews

      3.4

      61% would recommend to a friend

      (4,608 total reviews)
      avatar

      Edward Hult, Ph.D

      61% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      2.9

      Compensation and benefits

      EF (Education First) has an employee rating of 3.4 out of 5 stars, based on 4,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF (Education First) employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 23, 2020

      Wouldn't recommend

      Sales coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Interesting, smart, and hard-working sales staff. - Happy hours, parties, and outings as a reward for meeting sales goals. - A tight-knit culture. - Free or reduced price activities and benefits around Boston, decent amount of time off (although you'll still be expected to be working through your time off).

      Cons

      - Culture of 'work hard, play hard', which roughly translates into the expectation of working 60+ hours a week, 7 days a week, for low base pay. EF doesn't operate in the traditional model of commission-based sales pay, so half whatever they tell you to expect in bonus pay. - Healthcare benefits were so stripped down that it doesn't technically qualify as state-approved healthcare coverage. - Little room to grow, get promoted, or make more money, even if you consistently hit 100% or above of your sales goals. In an initial interview, a manager told me there was no room for promotional growth and they were looking for salespeople to stick around for 1-2 years -- this seems to be true across the board in most departments. - Disconnected and untouchable management. Lack of direction, inspiration, or leadership all around -- untrained and unprofessional. Any mistakes would go unacknowledged or be pushed onto the sales staff to solve. - Training was almost non-existent, but we were expected to hit sales goals immediately. Sales goals were set arbitrarily, and the pressure coming from higher up increased management issues on a team level. - Poor organization and lack of ethics when it came to customers. We were encouraged to bend the truth to our customers or ignore them in favor of getting more sales, especially in high season. In high season, the company overbooks locations and shifts blame onto customers for 'unreasonable expectations'. EF's stated goal is 'opening the world through education', but the business model seems to very clearly be hitting the goal of 'making the Hult family as rich as possible' at the cost of employees and customers, so why change anything? No amount of feedback will change their business model.

      avatar
      EF (Education First) Response
      6y
      Thank you for your feedback. It’s great to hear that you enjoyed the EF culture, your colleagues and some of the many perks EF offers its employees. However, it’s clear your experience here was not what any of us would have hoped. I’d like to address a few points from your feedback. While each team will have some peak times during the year that may require additional hours leading up to key deadlines or goals, EF values work/life balance and it’s part of our culture to protect that balance. If someone works a Saturday, typically they would take another day off during the same week. As for healthcare, we were surprised to see your comments. We offer market-leading healthcare coverage and provide two options for full-time employees: a basic plan and an enhanced coverage plan. Both plans provide more than adequate coverage to meet state requirements and aim to give employees a choice of how much coverage they prefer. Even with the enhanced plan, the out-of-pocket contribution by employees is quite low compared to other employers. Additionally, treating our customers with the utmost care, honesty and ethical standards is core to what we do – it’s one of the reasons for our continued growth over the past 55+ years. We do appreciate your feedback and hope you find a work environment that feels like the right fit.
      1.0
      Feb 18, 2018

      Unimaginably SAD! Techies Beware!

      Lead developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only a few technical people exist. Thank them as they save the technical scene for the company

      Cons

      This is a company that has lost its track when it comes to Technology. There is no clear vision and focus towards what they would like to accomplish. Last year top management did monkey survey and spoke about roadmap, but he did nothing. There are a handful of people with Technical Expertise and they are treated like Garbage as everyone likes to only Manage. Promotions are a Joke. It is given to employees who do not deserve it and the role and its name is really fancy. If a person who deserve promotions gets one, then the other who doesn't deserve a thing is also promoted because he is close to his manager. Wow! The Hike scene is another world class activity! This time it was delayed for 5 Months and guess what it was peanuts to those who deserve it and the one's closer to the Managers got good hikes. So in Short it is Political Based than Performance Based. Scrum Masters! Well - Its a sad scene again. Bookish Knowledge! No Practical Understanding! Act as Project Managers And No Surprise - They are CERTIFIED in all possible areas. One or Two work hard to achieve the goal and the other ones just show off as again they are so-called certified to show their Bookish knowledge Agile Coach please do not consider yourself as the owner of Jira! Honestly you are there to solve bigger problems and ensure the Scrum Masters are actually accountable for their work With the New Office Management, things are shaping up good. But there is a high requirement to clean up the HR Department. The HR department needs to stop whining about not having enough power and work with NO FAVOURITISM!

      1.0
      Nov 19, 2017

      Number 1 place to work in Boston?

      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Cafe/Bar located in building -Modern office & layout

      Cons

      -Low compensation and nearly impossible goals for bonus opportunities -HIGH employee turnover: this was an issue when I applied years ago and the churn and burn is getting worse -Minimal support and development opportunities with management/directors -TERRIBLE work-life balance: the looks you get when you leave @ 6pm after coming in @ 8:30 and taking no lunch is ridiculous -

      Viewing 25 - 27 of 4,608 Reviews
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      ReviewsEF (Education First) reviews

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