EF Education First reviews

3.5

62% would recommend to a friend

(4,602 total reviews)
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Edward Hult, Ph.D

62% approve of CEO

47% positive business outlook

EF Education First has an employee rating of 3.5 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF Education First employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Oct 29, 2019
Recommend
CEO approval
Business Outlook

Pros

I moved to this job from being a classroom teacher as my last employer didn't pay my wages for four months. English Online constituted more stable employment, a better rate of pay and the end of unpaid work (marking exams, lesson planning, data entry). It took 6-8 months to feel really comfortable with it, but since then I've felt very comfortable in the online classroom. The pattern of teaching for 40-45 minutes and having the rest of the hour to complete an evaluation form is sustainable. Other online platforms offer much shorter breaks, and the accumulated stress takes its toll eventually, even if they pay a bit better. I am able to develop good relationships with one-on-one students, sometimes up to 100 classes over more than a year. It is difficult to get that kind of student loyalty working as an independent teacher. Teachers are paid via Payoneer, which works well. I am able to send money to my bank account in my home country or the country where I live. Payoneer seems to charge for currency exchange but not for a simple transaction in USD. It may be a good idea to set up your own Payoneer account before you add English Live as a payee, in order to have the full range of payment options. A few times, I have tried to move to other platforms and it didn't work out. English Live has allowed me to return to my old job on each occasion.

Cons

Online teaching is not quite as much fun as working in a real classroom. Punishments, such as a reduction in scheduling priority, for breaking the rules e.g. deleting schedules so you can do better paid work for another company, are administered silently. You are not notified of specifically what you did wrong, how much you are being punished or for how long. Responses via Contact Us are often disinterested and occasionally quite rude. The variable pay day from the 16th to the 25th of month is pretty unbearable. Some online platforms are able to pay on the 15th every month. Others pay weekly. The evaluation system means that anything less than a five-star evaluation or no evaluation is bad news. A bad tempered student can smash your evaluation average with one hit, without having to explain themselves.

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EF Education First Response
6y
Thank you for your feedback. Happy to hear you enjoy working as an online teacher and we as well hope for the platform to be rolled out shortly. Best regards,
4.0
Jan 15, 2018

Nice work but crummy pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, the actual classes are enjoyable, mentors are kind

Cons

Pay is really low! Only useful if you're living overseas in a poorer country where $10/hr actually counts for something. In "low season" you're lucky to make $150 a week. Inconsistent work availability.

3.0
Jan 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Good environment, really good place to start your career and grow fast. Had a good experience in EF.

Cons

Bad internal communication, i was promoted after one year working in EF and was sent to another office by self to open it and never had any support.

Viewing 1 - 3 of 4,602 Reviews

Glassdoor has 6,444 EF Education First reviews submitted anonymously by EF Education First employees. Read employee reviews and ratings on Glassdoor to decide if EF Education First is right for you.