EF Education First reviews

3.5

62% would recommend to a friend

(4,603 total reviews)
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Edward Hult, Ph.D

62% approve of CEO

47% positive business outlook

EF Education First has an employee rating of 3.5 out of 5 stars, based on 4,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF Education First employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF Education First Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Young people, good "starter" job, cool people with interesting histories.

Cons

Underpaid below market value, EF chronically "nickel and dimes" you (e.g., having to pay for lunch at their own cafe with a 10% "discount). Lack of upward mobility.

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EF Education First Response
1mo
We appreciate you sharing and are glad the people here made a positive impact on you. The energy and diversity of our teams is part of what makes EF a special place to start a career. Every year we evaluate our compensation packages to ensure they are benchmarked with our industry, and perspectives like yours are part of that broader conversation. On upward mobility, we often describe career growth at EF as a spiral staircase rather than a straight ladder, and there are many directions to grow across our wide range of products, teams and global offices. We hope that your foundation at EF serves you well in your next role.
3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good colleagues and reasonable pay.

Cons

Terrible owners, management, and lack of professional growth.

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EF Education First Response
1mo
Hi thanks for sharing your experience from when you worked as an English Teacher in China. If you want to share more specifics about your negative experience you can always reach out to hr@ef.com.
Viewing 19 - 21 of 4,603 Reviews

Glassdoor has 6,445 EF Education First reviews submitted anonymously by EF Education First employees. Read employee reviews and ratings on Glassdoor to decide if EF Education First is right for you.